Frequently Asked Questions
Everything you need to know about your favorite wearable art.
How should I care for my Erstwilder resin jewelry?
To keep your pieces looking their best, avoid contact with perfumes, lotions, and water. Gently wipe with a soft, lint-free cloth after wearing and store them in their original gift box away from direct sunlight.
Do you ship internationally?
Yes, we ship our quirky collectibles worldwide! Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn items in their original packaging within 30 days of delivery for a refund or exchange, excluding sale items.
Are your products limited edition?
Most of our collections are released in limited quantities. Once a specific design sells out, it is often retired to make room for new designs, making each piece a unique addition to your collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for eligible regions.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.